NABIDH Policies 101: Demystifying the Subject of Care Policy


When it comes to your healthcare, it’s important to know your rights and what to expect. That’s why we want to explain the Subject of Care Policy by NABIDH (National Unified Medical Record), the platform that aims to provide you with the highest quality of care using advanced technology. In this blog, we will break down the policy into easy-to-understand terms so that you can better understand your role and rights in the NABIDH system.

Your Rights and Expectations:

As a patient, you have certain rights and expectations when it comes to the NABIDH platform. These include:

Privacy and Security: NABIDH ensures that your personal health information is kept private and secure. They have strict protocols in place to protect your data from unauthorized access.

Access to Information: You have the right to know how your health information is used, who has access to it, and in what circumstances it can be disclosed. NABIDH will provide you with clear information about these aspects.

Identity Verification: NABIDH follows a strict identity verification process to ensure that your health information is accessed only by authorized individuals. This is done to protect your privacy and prevent any misuse.

Education and Awareness: NABIDH will conduct educational programs to raise awareness about the platform. They will explain its benefits, how it operates, what information is available, and the privacy and security measures in place. You will also learn how to participate in the NABIDH system and understand your rights as a patient.

Healthcare Facilities’ Responsibilities:

Healthcare facilities play a crucial role in implementing the NABIDH platform and ensuring your rights are upheld. They have the following responsibilities:

Complying with Regulations: Healthcare facilities must comply with all relevant regulations and requirements set by the Dubai Health Authority (DHA) regarding patient rights and responsibilities.

Providing Information: When you visit a healthcare facility participating in the NABIDH system, they should provide you with information about the platform. This can be done through signs at the entrance, their website, or providing you with an account for the consumer portal.

Clear and Concise Information: The information provided to you should be easy to understand and accessible. It should clearly explain the purpose of health information exchange, its benefits, how your information is protected, how it can be used, and the retention period of your data. They should also provide contact information for NABIDH if you have any questions or need further information.

Education Programs: Healthcare facilities should offer educational programs to help you understand how the NABIDH system works. These programs should cover topics such as what information will be available, how to access it, the value of the system, privacy and security protections, and the rights and benefits available to you. They should also inform you about how to access the Subject of Care portal.

Your Responsibilities as a Patient:

As a patient, you also have certain responsibilities when it comes to the NABIDH system. These include:

Access to Your Health Information: You have the right to access your relevant health information contained within the NABIDH system. It should be provided to you in a readable format, including electronic copies.

Convenience and Affordability: Healthcare facilities should make your health information easily accessible and affordable for you.

Uploading Documents: If you have received treatment from healthcare providers outside Dubai or the UAE, you have the responsibility to upload the relevant clinical and laboratory documents into the NABIDH portal. Make sure to upload the correct information to ensure accuracy.

Direct Access: You should have a means of direct and secure access to your health information without the need for physician or institutional mediation. This can be done through the Subject of Care portal or other approved services.

Complaints and Breaches: If you suspect a breach of your health information or have any complaints, there should be a clear process for you to follow. You have the right to request an investigation and be notified of any breaches. You can also request a report of electronic disclosures of your information.

Opting Out and Opting Back In: You have the choice to opt out of the NABIDH system if you wish. Healthcare facilities will provide you with the procedures and instructions to do so. You can also choose to opt back in at any time by following the NABIDH process.


Understanding your rights and role in the NABIDH healthcare system is essential for receiving quality care and ensuring the privacy and security of your health information. By being aware of the policies and expectations outlined in this blog, you can actively participate in your healthcare journey and make informed decisions about your personal health information.